For interested parties

Flexible IT maintenance solutions for companies, system houses and cloud providers

Our customers value our high-quality hardware service. Size or type of your company is no matter for us here.

Medium-sized companies and large corporations

We guarantee first-class maintenance service for your IT systems while being more cost-efficient and flexible than the manufacturers themselves. We are more than happy to maintain service for your IT systems as well as being your central point of contact. With customized solutions, we ensure that your IT systems are always available and that your business processes remain efficient. In this way, we optimize your IT landscape, minimize downtimes and relieve your internal resources.

System houses and data centers

We maintain your end customers' IT systems - in white label format if required as well.
With our flexible approach, you can expand your range of services in a targeted manner and thus increase your competitiveness. At the same time, you benefit from additional income, as you can charge a margin for our services. We guarantee the highest service quality and adjust our services to your individual requirements. Our service does not only strengthen your customer relationships, but also position you as a reliable full-service provider in the IT sector.

Cloud provider

We maintain your end customers' IT systems that cannot be migrated to the cloud.
By offering suitable solutions for old applications that cannot be migrated you will expand your cloud services. amalphi GmbH provides professional maintenance services to ensure that the associated hardware platforms remain functional. At the same time, you can generate additional revenue by charging a margin for our services.

Your advantages at a glance

→ Highest maintenance quality

Our aim is to redefine the quality of manufacturer-independent maintenance services. To achieve this, we are constantly optimizing our internal processes, also based on feedback from our customers. A key factor is the solid training and high motivation of our employees.

→ Flexible contract terms

Sooner or later in the procurement process, the question of the contract term arises. In the case of hardware consolidations, it often happens that devices have to be removed from the maintenance contract at an early stage. We offer flexible contract terms, regardless of the end-of-service or end-of-life of the products, and also offer the option of flexibly registering and deregistering individual systems.

→ Worldwide maintenance with central administration

We offer international IT maintenance for companies with a global presence and ensure that all your systems are supported worldwide according to uniform standards. We draw on our close-knit international partner network to ensure reliable local service.

→ Customer-specific SLAs

Every company has different needs – we meet them individually. In addition to the standard SLAs from 5/9 to 7/24 with different response and recovery times, this also includes special service types, such as depot services, for the immediate replacement of devices on site.

→ Comprehensive service

With our extensive network of technicians, we are able to respond at short notice in the respective region in accordance with the agreed SLA and have a technician available on site at the customer’s premises in the shortest possible time.

→ Simplified administration: one contract for all systems

We summarize the maintenance of all IT systems from different manufacturers into a single contract. This reduces the administrative workload and ensures clear, uncomplicated administration.